Russian Lashes - Full Set

Cancellation Policy

Kindly take a moment to read the following. By booking, you’re agreeing to these policies. Thank you! 𝐂𝐡𝐢𝐥𝐝𝐫𝐞𝐧: To keep the space safe, relaxing and professional, I kindly ask that children only attend if supervised by another adult. My insurance doesn’t cover unsupervised little ones in the treatment area. 𝐃𝐞𝐩𝐨𝐬𝐢𝐭: A non-refundable deposit is required when booking. This includes a platform fee which isn’t taken off your final total. 𝐑𝐞𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠: Life happens — if you need to reschedule, please give at least 72 hours’ notice. Your deposit will be carried over. With less than 72 hours’ notice, the deposit will be forfeited, and a new one will be needed to rebook. 𝐏𝐚𝐲𝐦𝐞𝐧𝐭: The remaining balance is due at your appointment. I am now cash only. Card payments are still welcome but will have a 10% fee added on. Bank transfers are no longer accepted. 𝐏𝐚𝐭𝐜𝐡 𝐓𝐞𝐬𝐭: Patch tests are recommended a minimum of 24–48 hours before your appointment for lash glue, lift products, tint, and brow wax. Patch tests for these products are also needed every 6 months. It’s your responsibility to arrange one. If you choose not to I can’t be held responsible for any reactions. I also can’t be held responsible for if an allergic reaction happens during or after your patch test or even if your patch test comes out ok and you have a reaction during or after your treatment at any time — this is something that may happen and is out of my control — by booking in with me you are accepting to this policy. 𝐋𝐚𝐬𝐡 𝐅𝐢𝐱𝐞𝐬: If you experience any issues with your lashes — whether it’s something not looking quite right or they begin falling out unusually — please let me know within 24 hours after your appointment. After that window, it’s unfortunately out of my control and any fixes will require a new booking. I want you to feel confident and happy with your results, so don’t hesitate to reach out if something’s not quite right. Your satisfaction is important to me! 𝐏𝐮𝐩𝐩𝐲 𝐈𝐧 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Roxy, my miniature dachshund puppy, is currently in the room with me during treatments as part of her early training. She’s gentle & clean but if you’d prefer a puppy-free appointment or have allergies or concerns, just let me know in advance — I’m more than happy to accommodate.

Contact Details

• 8 Church Street, Liverpool, Prescot, UK

  info@luxelashhaus.com